Instagram is used by millions of people on a daily basis. Usually, people are able to use Instagram without any issues. However, sometimes Instagram will suddenly stop or crash unexpectedly. This usually isn’t a big deal if it happens once, however if it keeps happening it can become a very annoying issue. This guide will show you all of the fixes for Instagram constantly stopping.
Solution 1: Clear the Instagram Cache
Instagram stores temporary data on your phone, such as passwords and your actions within the app. When too much of this data is being stored on your phone, it can start to cause problems. Clearing the cache on the phone will most likely solve the issue of Instagram stopping. To reset the cache, do the following:
To clear the Instagram cache on iPhone, go to Settings > General > iPhone / iPad Storage > Tap the Instagram icon > Tap ‘Offload App’
Go to Settings > Apps > Tap the Instagram icon > Storage > Clear Cache
Once this is done, open up Instagram, log in again and the issue should be resolved.
Solution 2: Check You Have the Correct Version of Instagram
Instagram releases updates frequently. Often these updated are critical to fixing bugs such as the app crashing. If you’re using an out of date version, it may not be interacting correctly with Instagram’s servers which could be causing the crashing, so make sure your app is up to date. Here’s how to check it:
For iPhone, go to Settings > iPhone Storage > Instagram. Here it will show you the version of your app. If an update is available, there will be a button for you to update it.
For Android, go to Settings > Apps > Instagram and do the same as above.
Solution 3: Restart Your Phone
The next thing for you to try is to simply restart your phone. This will reset all of the operations that Instagram is currently running on your phone which may be causing the problem. It will also rule out if the crashing is being caused by the apps that you are running using too much memory.
Solution 4: Reinstall Instagram
If all of the above steps have failed, the final method for you to try is to uninstall Instagram. It may be a hassle to do, but unfortunately this all all that there is left to do.
If reinstalling Instagram still hasn’t fixed the issue, then the issue is most likely a fault on Instagram’s side. They may either be having issues with their servers, or a bug in the latest version of Instagram. If this is the case, you will have to wait for Instagram to come out with a fix, which they are usually quite quick to do.
It’s also worth noting that Instagram’s help pages list a range of reasons on why Instagram might be crashing. It’s worth reading over them after trying all of the solutions above.
You can also report the bug straight to Instagram, and their technicians will look into it and hopefully get back to you with a fix. To report the bug, simply go to Profile > Setting > Help > Report a Problem. Make sure you fill in the entire form, and include as much information as you can about what is happening and when it happens.